This book contains over 200 powerful coaching questions plus countless tips, tools, techniques and templates of how to use the Go MAD Framework to structure a coaching session. The book is also accompanied by a free audio CD containing 60 minutes of coaching examples and exercises (via voucher). This is the manager's guide for helping others to make a difference. Over 200 powerful coaching questions, plus tips, tools, techniques and templates.The manager’s guide for helping others to make a difference. (0-9537284-8-X)