We all negotiate, all of the time, even if we don't often recognise it. In fact during your lifetime you can expect to be involved in over 100,000 negotiations in various forms! To become a great negotiator, all you have to do is recognise what you are already good at and build on it.
This booklet is for pragmatists who want to help themselves to make a difference by effectively preparing and conducting negotiations to achieve greater results.
You will discover:
33 pre-negotiation planning and preparation tips.
- 27 tips for starting negotiations.
- 23 techniques for handling difficult situations.
- 8 ways to design and use high quality questions.
- 13 relationship building suggestions.
- 7 ideas for remaining solution focused.
- 4 key ways to close a negotiation.
- 6 telephone negotiation reminders.
- 9 important things to do after a negotiation.
