Rob Huntington continues sharing his thoughts on the topic of employee engagement and offers the next in a series of blogs for Senior Managers who truly want to make a difference. He explores who owns engagement, and offers six great tips to help you improve employee engagement in your organisation.
If I came into your organisation and asked your people, who took responsibility for employee engagement, what answer would I get?
‚ÄĘ¬†¬† ¬†The Human Resources Department?
‚ÄĘ¬†¬† ¬†The Senior Leadership Team?
‚ÄĘ¬†¬† ¬†My Manager?
‚ÄĘ¬†¬† ¬†The Employee Engagement Action Team?
‚ÄĘ¬†¬† ¬†How many people would say that they were also responsible?
Sometimes managers can find ‚Äėengagement‚Äô a little overwhelming. They don‚Äôt want to ‚Äėengage‚Äô with engagement as they see it as too soft and not measureable, and someone else‚Äôs job.¬† If people have a greater self-awareness of the choices they can make in terms of their mind-set and thinking, and the impact those choices can have on those around them, you will get a personal responsibility culture.¬† So, here are six tips that will help both you and those that work for and around you, to take greater personal responsibility for employee engagement.
1.¬†¬† ¬†As a leader, consider your thinking, behaviour and actions.¬† Identify anything that could impact adversely on the people you lead. Do you ever come across as unwilling or unable to take personal responsibility? Take action to address this.
2.¬†¬† ¬†Challenge those who can influence others to make a difference. They can lead the way to show others how to take responsibility for their own engagement.
3.¬†¬† ¬†Build personal responsibility into your values and competency frameworks.
4.¬†¬† ¬†Notice how often you or others say, ‚ÄúI don‚Äôt have enough time‚ÄĚ.¬† People have choices about how they spend their time and sometimes managers steal their time.¬† This could be through ineffective meetings, excessive bureaucracy, red tape or politics.¬† Look back over your last week and ask yourself, ‚ÄúHow much time did I steal from my team?‚ÄĚ Define yourself a goal about how you can give them that time back this week. It will probably be the greatest gift they receive this week (unless it‚Äôs their birthday!).
5.¬†¬† ¬†Show your employees that you care for them.¬† Take a minute to have a chat, ask them how their family are doing, how they are doing and are they happy with their work?¬† They will feel valued.
6.¬†¬† ¬†Create a mind-set of a genuine team.¬† Encourage a culture where everyone who touches a piece of work, owns the whole outcome, not just their piece of it.¬† This will help people think in terms of the whole and not just the pieces.
To discover more about Employee Engagement take a look at the latest Go MAD Thinking book Go MAD About Employee Engagement.
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