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How to create belief and confidence to improve productivity

Working on the thinking to impact results

How to create belief and confidence to improve productivity


We've talked about the link between interferences that get in the way of engagement, performance and productivity in previous blogs. What, and how people are thinking could be a key interference.


How we talk to ourselves, that is our thoughts, can make a huge difference to how we feel about being at work, our capabilities, our colleagues and the organisation.


Thinking can be broken down into 4 elements - the things you say to yourself, which could be statements about yourself, others or the situation. There’s also questions you ask yourself and where your focus is, either in the past or the future.



It’s useful to understand and ask yourself if this thinking is helpful or hindering, because, that thinking will drive the actions taken, which in turn determines the outcome. So, if people think the organisational goals or their individual objectives are impossible to achieve, their actions will support that belief. And, guess what? The goals and objectives aren’t achieved.


How can you as a leader impact on this? How could you possibly create the belief and confidence that influences levels of engagement? So, you will not only have people leaving work with the feeling of having a good day, but a productive day too.


Adapted from our latest book, Engage and Empower, these 5 tips will to help you with your thinking around this.


How to create belief and confidence to improve productivity


1) Create an environment where people can share hindering thoughts and be encouraged to move towards more helpful thoughts. You could introduce thoughts ‘check-ins’ at the start of meetings

Invite people to share their thinking, helpful and hindering. Or kickstart meetings by focusing only on helpful thoughts, about the meeting, the topic, that day at work or whatever feels right.


2) Listen to the language you use. Do you talk to others repeatedly about how hard and difficult a task is going to be? This will create a hindering imagined future for people of having to work long hours, wading through problems and battling with others to get the work done.


3) Avoid dwelling on previous failures and dredging them up and raking over them at every opportunity. Reframe those hindering thoughts into helpful ones by asking what lessons can be learned and what could be changed as a result.


4) Make it part of your culture to talk through hindering thoughts as a way of overcoming problems. If people feel they will be perceived as negative for sharing hindering thoughts, they will hold on to them. This might result in them sharing them with colleagues (and potentially customers). Left unchecked they grow and become ingrained.


5) Help people understand how their own thinking can get in the way of them being the best they can be.



This is just a snapshot of things for you to think about as a leader. For more tips on this topic and more about your role in influencing the thinking within your organisation explore the Engage and Empower book for 277 ways to improve productivity.


Find out more about how we could work with your organisation to help you improve productivity.


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