Privacy Policy

Privacy protection

This policy establishes how we handle information we learn about you when you visit our website. Protecting the privacy and personal data of our visitors is of utmost importance to us. Protecting your privacy and your personal data is an important aspect of the way we create, organise and implement our activities on-line and off-line.

Data collection

In general, you can browse the Go MAD Limited website without disclosing any information about yourself. If you visit the Go MAD Limited website to read or download information, we collect and store only the following information that is automatically recognised: the date and time, the originating IP address, the domain name, the type of browser and operating system used (if provided by the browser), the URL of the referring page (if provided by the browser), the object requested and the completion status of the request.

We also collect data about you when you contact us via the website, or register on the website to place an order for our products or services. 

Cookies and other technologies

As described above, we sometimes collect anonymous information from visits to our site to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on the Go MAD Limited website, but we do so in ways that keep information anonymous. We use the information that we collect to measure the number of visitors to the different areas of our site, and to help us make the site more useful to visitors. This includes analysing these logs periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our servers.

We collect the anonymous information we mentioned above through the use of various technologies, one of which is called "cookies". A cookie is an element of data that a website can send to your browser, which may then be stored on your hard drive. For example, on a website with a login system (if users register for it), cookies are used to save the visitor's password so that it does not have to be entered at each new visit.

This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want any transaction details used in this manner, you can disable your cookies.

Registering on the website & marketing

Registering on the Go MAD Limited website is optional. If you choose not to register or provide personal information, you can still use the Go M.A.D. Ltd website. However, you may be restricted to what you can do.

Go M.A.D. Ltd views the customer information that it collects as a valuable and confidential asset which we take great care to ensure its safety.

If you choose to register on or contact us via the Go M.A.D. Ltd website, you will be registering personal data. We use this information for four general purposes: to fulfil your requests for certain areas of the website, to process any orders your make, to contact you if needed, and to help us maintain the website software and hardware.

If you choose to Opt In to receive promotional or marketing information, your personal data will be available to Go M.A.D Ltd staff for marketing purposes. You can at any time unsubscribe, to do so please notify us by email at info@gomadthinking.com

Access to your information and correction

You can ask us whether we are keeping personal data about you, and you can also request to receive a copy of that personal data. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of identity, we reserve the right to refuse to send you the personal data.

If the data we hold on you is incorrect, you can ask us to update the information or remove any data that is incorrect.

We respond to all requests within 30 days of receiving them. At any time, you may request that we delete or correct your personal information in our logs, these will be dealt with within 30 days.  

For such requests please contact info@gomadthinking.com.

Data storage policy

We will hold personal data for 1 year from the last contact. If during that time we have had no further contact we will transfer the record to the inactive area of our system. This is only accessible by MIH staff and is not available when generating marketing lists.

We will then review in a further 9 years and if there has been no contact the record will be deleted from our systems.

As an organisation Go MAD has been operating for 21 years and we continue to receive communications from clients years after they completed their training program. We thus think it is valid to hold records, but in a secure area, for up to 10 years.

Security

We intend to protect the quality and integrity of our personal information. Go MAD Limited has implemented technologies and security policies to protect the stored personal data of our users from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. Go MAD Limited employees and processors who have access to personal data are obliged to respect the privacy of our visitors and the confidentiality of their personal data.

Go MAD Limited will not sell or rent your personal information to anyone.

We will only send personally identifiable information about you to other companies or people when:

  • We respond to court orders, or any legitimate request by authorities with which we must comply for legal process; or
  • We find that your actions on our website violate these instructions.

Other websites

Throughout the Go MAD Limited website, you will find links to third party websites. Please note that Go MAD Limited is not responsible for the privacy policies or content on third party websites, and we would encourage you to review the privacy statements of other bodies/entities when visiting their website(s).

Personal Information

We do not store customer credit card details nor do we share customer details with any 3rd parties.

How to contact us

If you have any enquiries about our privacy statement, please contact info@gomadthinking.com.

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